Return/Refund/Exchange Policy:

Vape Snack does not accept returns, refunds, or exchanges except in the case of damaged/faulty products. If you receive a damaged or faulty product, please use our contact form (or reply to your invoice email) to report the issue within seven (7) days.

Once an order is placed, it cannot be modified, re-routed, or cancelled. Please ensure that all information, particularly sizing, colors, and shipping address, are correct and complete. Refunds will not be issued for orders that are cancelled by the customer. If there needs to be a correction to your order before shipping, please contact us ASAP (include your order # and name/address).

In the event an order’s shipping address changes after being shipped out, we must receive the original package by way of “Return to Sender” or at cost of customer. Once we’ve received the original package we will contact you further to confirm the updated shipping address. Additional shipping charges must be paid by the customer before replacement shipment will be sent.

Payment Policies:

Vape Snack utilizes PayPal for our payment processing and merchant. No PayPal account is necessary to use our checkout process. PayPal processes your credit card or debit card securely on their encrypted server. See PayPal’s Terms of Service for more information.

Customers with PayPal accounts can login to their PayPal account once our webstore redirects them to PayPal’s secure checkout server. Please ensure that you select the correct shipping address from your address book when paying for your order. Charges will be listed as “VAPESNACK” on card statements.

SSL Encryption will be coming soon.

Shipping and Delivery Policies:

Vape Snack ships using USPS delivery to the USA and its territories. International shipping is not supported. Tracking is standard on all orders.

We ship packages using plain white padded mailers and USPS Priority Flat Rate boxes. All possible shipping options will be displayed at checkout based on the products you have in your cart. If a shipping option is not possible with your order it will not be displayed at checkout.

Free shipping option is available on orders $20.00 or more, and will be available during checkout once the threshold has been met. Standard free shipping is sent USPS First Class in a plain white padded mailer with laser-printed shipping label.

Please allow up to (M-Th: 24 hours) (Weekends: 48 hours) for your order to be reviewed, processed, and completed. Customers will receive an order completion confirmation email when shipping has been queued and the order completed. This confirmation will include USPS tracking information for your reference and monitoring.

Vape Snack is not responsible for lost packages, delays or erroneous shipping information provided on order details or when revised by USPS statutes. Please double-check shipping information when processing PayPal information as it may be over-written by a different address selected from your PayPal address book.

Disclaimer of Warranties; Liability Limitation:

Vape Snack assumes no liability or responsibility for improper use of our webstore, payment process, shipping, and product use. All products must be used as designed/marketed, any other unsafe use, modification, or unapproved action using products will not hold Vape Snack liable.

Vape Snack will not be held liable for misuse or otherwise unauthorized transactions by credit card or bank account through our webstore. Always ensure the protection of your payment methods and usernames/passwords. PayPal transaction coverage may apply, see PayPal’s terms for more information.

Age restrictions (18+) are posted across our site – we are not responsible for the fraudulent use of the site or payment methods by minors who have bypassed our site policies and terms.

Vape hardware, batteries, tanks, and accessories are covered for 14 days from purchase date and are to be used as intended – any modification, overcharging, damage, or misuse will nullify any replacement by Vape Snack during this 14 day period.

Intellectual Property

All webstore content is copyright its production year by Vape Snack (2013 to current) unless otherwise noted. In-house and 3rd Party brands’ products/content selling through Vape Snack are copyright of their respective companies/designers. All other use of text, images, ideas, and intellectual property references are used under Fair Use and GPL. Any comments or questions should be submitted through our contact form.

Restrictions and Usage of Website/Webstore:

Usage of the Vape Snack site (http://VapeSnack.com) and all associated pages assumes acceptance of these terms, conditions, and policies. Customers must be 18+ to order. If you do not agree with these terms, please discontinue use of the site.

Privacy Policy and Protecting Personal Info:

Vape Snack NEVER shares any customer personal information with any 3rd party except as allowed by customer (such as newsletter opt-in at checkout).

Please ensure that when you create an account with Vape Snack that you use a strong password. Vape Snack is not responsible for unauthorized access to your account – it is your responsibility to keep your account secure with a strong password.

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